Privacy Policy

Last updated: [INSERT DATE — e.g. 14 August 2026]

ENN AAR GROUP respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over your data.

This policy applies to our website www.ennaargroup.com, to enquiries you submit through advertisements on Google and Meta (Facebook and Instagram), and to any communication you have with us by phone, WhatsApp, email, or in person.

By using our website or submitting your details through any of our forms or advertisements, you agree to the practices described in this Privacy Policy.

1. Who We Are

ENN AAR GROUP is a real estate marketing and consultancy firm based in New Chandigarh, Punjab, operating since 2004. We help buyers, sellers, and investors with residential, commercial, and industrial properties across New Chandigarh and the wider Tricity region.

For the purposes of the Digital Personal Data Protection Act, 2023, we act as the Data Fiduciary responsible for the personal data we collect from you.

Business name: ENN AAR GROUP
Registered address: 306-A, 3rd Floor, Omaxe India Trade Tower, New Chandigarh, Punjab 140901
Phone / WhatsApp: +91-99880 55220
Email: info@ennaargroup.com
Website: www.ennaargroup.com

2. What Information We Collect

We only collect the information we need to respond to your enquiry and help you with your property requirements.

Information you give us directly

Full name
Phone number and WhatsApp number
Email address
City or location
Your property requirement (for example: budget, preferred project, plot/flat/commercial, BHK type)
Any message or details you choose to share in an enquiry form or conversation

Information we collect through advertising and lead forms

When you respond to our advertisements on Google or Meta (Facebook and Instagram), the platform may pass us the contact details you submitted through their lead form — typically your name, phone number, and email address.

Information collected automatically when you visit our website

IP address and approximate location
Browser type and device information
Pages viewed and time spent on the site
The source that brought you to our site (for example, a Google or Facebook ad)
Cookie and similar tracking data (see Section 7)

We do not intentionally collect sensitive personal data such as financial account details, government ID numbers, caste, religion, or health information through our website or ads. Please do not share such information in enquiry forms.

3. How We Collect Your Information

We collect your personal data through:

Contact, enquiry, and callback forms on our website
Lead advertisements on Google, Facebook, and Instagram
WhatsApp, phone calls, and email
Site-visit bookings and in-person meetings
Cookies and analytics tools when you browse our website

4. Why We Use Your Information (Purpose)

We use your personal data only for clear, legitimate purposes, including to:

Respond to your enquiry and answer your questions
Share property options, project details, pricing, and availability that match your requirement
Arrange site visits and consultations
Contact you by phone, WhatsApp, email, or SMS regarding your enquiry
Send you relevant project updates, offers, and new launches (where you have agreed to receive them)
Improve our website, services, and advertising
Measure the performance of our Google and Meta advertising campaigns
Keep records and meet our legal and regulatory obligations

We will not use your data for any purpose unrelated to the above without your consent.

5. Legal Basis and Your Consent

Under the Digital Personal Data Protection Act, 2023, we process your personal data on the basis of your consent, or for legitimate purposes permitted by law.

When you submit an enquiry, book a site visit, or respond to an advertisement, you consent to us contacting you and using your data as described in this policy.

You may withdraw your consent at any time by contacting us at info@ennaargroup.com or +91-99880 55220. Withdrawing consent will not affect any processing already carried out, and we will stop contacting you for marketing purposes once you opt out.

6. How We Share Your Information

We do not sell your personal data. We only share it in the limited situations below:

Property developers and builders: Where you express interest in a specific project (for example, an Omaxe project), we may share your enquiry with the relevant developer so they can process your booking or provide information. We share only what is necessary for your requirement.
Service providers: We use trusted third parties who help us run our business — for example, our Customer Relationship Management (CRM) system, email and messaging tools, hosting providers, and analytics services. They may process your data only on our instructions and are required to keep it secure.
Advertising platforms: We use Google and Meta (Facebook/Instagram) advertising services. These platforms may process limited data to deliver and measure our ads (see Section 7).
Legal and regulatory authorities: Where required by law, court order, or to protect our legal rights.

Some of these providers (such as Google and Meta) may store or process data on servers located outside India. Where this happens, such transfers are made in accordance with applicable Indian law.

7. Cookies, Analytics, and Advertising Tools

Our website uses cookies and similar technologies to help it function, understand how visitors use it, and improve our advertising.

We may use:

Google Analytics — to understand website traffic and visitor behaviour
Google Ads conversion tracking and remarketing — to measure ad performance and show relevant ads
Meta Pixel (Facebook Pixel) — to measure the performance of our Facebook and Instagram ads and show relevant ads
Essential cookies — required for the website to work correctly

These tools may use cookies and device identifiers to recognise your browser or device. You can control cookies through your browser settings, and you can manage ad personalisation directly with the platforms:

Google Ads settings: myadcenter.google.com (or adssettings.google.com)
Meta / Facebook ad preferences: in your Facebook or Instagram account settings

Disabling cookies may affect how some parts of our website work.

8. How Long We Keep Your Data (Retention)

We keep your personal data only for as long as necessary to fulfil the purpose it was collected for, to maintain our business records, and to meet legal requirements.

If you are no longer an active enquiry and have not engaged with us, we will delete or anonymise your data within a reasonable period, unless we are required to retain it by law. You may ask us to delete your data sooner (see Section 9).

9. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have the following rights over your personal data:

Right to access — request a summary of the personal data we hold about you and how we use it
Right to correction — ask us to correct inaccurate or incomplete data
Right to erasure — ask us to delete your personal data, where there is no legal reason to keep it
Right to withdraw consent — opt out of our communications at any time
Right to grievance redressal — raise a complaint about how we handle your data
Right to nominate — nominate another individual to exercise your rights in the event of death or incapacity

To exercise any of these rights, contact us using the details in Section 12. We will respond within a reasonable time as required by law.

10. How We Protect Your Data

We take reasonable technical and organisational measures to keep your personal data safe from loss, misuse, or unauthorised access. These include restricted access to enquiry data, secure systems for storing leads, and trusted service providers.

While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please share sensitive information (such as financial details) only through secure, verified channels — never through a public form or unverified message.

11. Children’s Data

Our services and website are intended for adults (18 years and above). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Grievance Officer and Contact

If you have any questions about this Privacy Policy, or wish to exercise your rights or raise a complaint about how your data is handled, please contact our Grievance Officer:

Grievance Officer: [Navdeep Roshan]
Email: info@ennaargroup.com
Phone: +91-99880 55220
Address: 306-A, 3rd Floor, Omaxe India Trade Tower, New Chandigarh, Punjab 140901

If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India, as provided under the Digital Personal Data Protection Act, 2023.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on this page, with the “Last updated” date at the top. We encourage you to review it periodically.

This Privacy Policy applies to ENN AAR GROUP and www.ennaargroup.com. For any concerns about your personal data, please contact us at info@ennaargroup.com or +91-99880 55220.